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Placing
an Order
from the
Jewelry
Catalog
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| Step 1 - Select Item from the Catalogs, using the option boxes, select: sizes, stone colors lengths etc. |
| Step 2 - Click PayPal Add to Cart Payment Bottom. |
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| Step 3 - You will be directed to a secure PayPal payment page where you can pay instantly, even without a PayPal account |
| Step 4 - You will receive a confirmation payment email receipt, detailing the transaction and estimate shipping time |
| Step 5 - The day we ship, we will e-mail you the tracking number with estimate date of arrival |
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Providing us with a useable Email address and Phone number is your responsibility! We will send Order & Shipping Emails Confirmations to the Email address that you provided to PayPal. Please make sure that your Email address is correct and updated. Also check your Spam Box, if you use a spam blocker program or other email filter your order confirmation and shipping notification may not get through to you. If for whatever reason you don't receive our Confirmation Emails within 24 hrs from the day you placed your Order, please contact us, and we will resend the confirmations.
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TAX on
Orders shipped
to Pennsylvania
Taormina
Jewelry
Inc. is
based in
Philadelphia,
Pennsylvania.
According
to state
and federal
tax rules,
we are required
to charge
7% sales
tax on any
item shipped
to a Pennsylvania
address.
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Alternative
form of
Payments
If you don't
like to
place an
Order via
Internet,
you can
use Alternative
form of
Payments.
We do accept
Checks and
Money Order.
Orders paid
by check
will be
delayed
until the
check clears.
Before you
ship your
check please
contact
us via
E-mail
Taormina Jewelry
Inc.
1505
Porter St.
Philadelphia
- PA, 19145
Phone -
1 (215)
755 0649
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Shipping
and Delivery
In
Taormina's
Studio,
there is
no mass
production
involved,
our
jewelry
are
crafted
in
limited
series,
by a
small
team of
very
skilled
Artisan,
under
the
direct
supervision
of The
Designer
Taormina.
As soon
your
order is
placed,
we start
the
production
process,
personalizing
your
jewelry
pieces
(color
stones,
ring
sizes,
necklace
length
etc.).
Every
piece is
delivered
in a
Elegant
Jewelry
box,
ready to
give as
a gift!
We ship
USPS
Priority
Mail and
We offer
FREE
SHIPPING
to the
Continental
USA.
(including
Alaska
and
Hawaii).
All
Orders
may
require
direct
signature
upon
delivery.
Please
keep in
mind
that
Your
Order is
among
many
others,
and
impeccable
Craftsmanship
cannot
be
rushed.
Please
allow 7
to 10
business
days to
ship.
Please
keep in
mind
that our
Production
Dpt. is
closed
on
Saturday,
Sunday
and
Holidays.
If you
need
your
Order
sooner,
please
contact
us with
your
specific
time
frame
and if
we can,
we will
do our
best to
accommodate
it. If
for
whatever
reasons,
your
order
should
delayed
to be
shipped,
we will
contact
you
ASAP.
NOTE:
Our
phone
line is
often
busy,
and your
time is
valuable
to us,
if you
would
like a
detailed
and
immediate
response,
we
strongly
suggest
you to
Email
Us.
All
Emails
are
answered
within 2
hours, 7
days a
week
from 9am
to 5pm
(USA
Eastern
Time).
Taormina Jewelry Inc. only assumes
responsibility
for a shipment
while the
item is
in its possession.
Upon delivery
of the item
to the shipping
carrier,
the laws
and regulations
of the shipper
become the
regulating
laws of
the shipment.
The risk
of loss
of the item
passes to
you upon
delivery
to the carrier.
Taormina Jewelry Inc. will not
be held
responsible
for lost
shipments
that are
the fault
of anyone
but
Taormina Jewelry Inc. and will
not be held
responsible
for its
choice of
shipping
carrier.
Taormina Jewelry Inc. is not responsible
for delays
in transit
or failure
to deliver
due to fire,
flood, strike
or other
labor difficulty,
act of God,
act of any
governmental
authority
or of the
customer,
riot, embargo,
fuel or
energy shortage,
wrecks or
delay in
transportation,
inability
to obtain
necessary
labor, materials,
services
or manufacturing
facilities
from usual
sources,
failure
of suppliers,
subcontractors
or shippers
to meet
their contractual
obligations,
or any other
causes of
like or
unlike nature
beyond
Taormina Jewelry Inc. reasonable
control.
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Alaska,
Hawaii and
International
Orders
Taormina Jewelry Inc. ships Worldwide.
For ALL
INTERNATIONAL
ORDERS we
ship USPS
Express
Mail.
The cost
of shipment
is
$25.00
US
Dollars.
Please consider
3 business
days for
production
and 4 to
6 business
days for
delivery.
If you have
any questions
regarding
International
Orders,
please don't
hesitate
to
contact
us.
Please
note:
It is your
responsibility
to know
the laws
of your
country
and community
as they
apply to
ordering
merchandise
from the
USA. We
will not
be held
responsible
nor will
we issue
credit for
items seized
by the customs
service
or any country.
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Returns
and Exchanges We pride our self on offering the highest quality
merchandise.
All the
Jewelry
you order
in Our Online
Store are
Special
made just
for you
( ring sizes,
stones,
Length etc).
If you are
not delighted
with your
purchase,
please return
the unused
item in
its original
condition
within 10
days
(with the
exception
of Christmas
Gift, we
will consider
10 days
starting
Dec 25th)
and
we will
provide
you with
an online
store credit
only. This credit is only usable at VincenzoTaormina.net.
If you received
a gift,
and it is
the wrong
size (Bracelet,
Necklaces),
please contact
us, we will
Email you
the shipping
procedures,
and gladly
re-size
it for you
free of
charge.
Exchange
Policy for
a Wrong
Ring size
(Tension
Set Only):
All Taormina's
Tension
Rings are
create to
the exact
size provided
to us by
yourself
the BUYER.
Any error
on selecting
a size on
a Tension
Set Ring,
necessitates
the crafting
of a new
ring. A
Flat fee
of
$45.00 (click here to pay) Online Payment,
must be
paid
prior the
return of
the wrongly
sized ring.
Once completed,
the new
ring will
be shipped
to you.
Before you
decide the
new
Ring Size,
we suggest
to visit
your local
jeweler
and have
them size
your finger.
i
You can
now Purchase
our rubber
Finger Ring
Sizer,
that measures
finger sizes
from 1 to
13 (1/2
size included)
The timeframe
for the
new ring
is the same
as the original,
with a complimentary
Free USA Shipping
NOTE:
Please email
us
returns@vincenzotaormina.net to get a Return Authorization Number.
No returns
will be
accepted
without
a Return
Authorization
Number.
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Warranty
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What IS and what is Not covered by our Lifetime Warranty
Vincenzo Taormina Jewelry is guaranteed for the life of the piece against any defects in materials and workmanship, excluding normal wear and tear. Please read the list below to find out what is and what is not covered by the warranty.
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IS Covered
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is NOT Covered |
Broken or cracked metal
Broken clasp
Loosen clasp
Missing clasp parts
Any missing Metal parts
Broken Beads Necklace
Crushed stone by tension setting
Loosen: Gemstone, White and Black Pearl, Bead
Lost: Gemstone, White and Black Pearl, Any Bead
Broken: Gemstone, White and Black Pearl, Any Bead
Brooches security clasp
Brooches pin joint
Chipped Black diamond
Broken Black Diamond
Brushed finish
Polished Finish
Lost earring's back |
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Rubber* broken by clasp
Rubber* become stiff
Lost Black Diamond
Rubber re-sizing
Ring re-sizing
Necklace re-sizing
Bracelet re-sizing |
*The rubber can be replaced:
for the 2 mm $15.00
for the 4 and 5 mm $30.00
► Click here To Purchase |
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For
additional
legal
and
regulation
info
please
visit
those
links: Privacy Policy and Condition
of Use
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Contacts
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| Studio Addresses |
Taormina Jewelry Inc.
1505 Porter St
Philadelphia - PA, 19145
Phone - 1215 755 0649 |
|
returns - repairs
Taormina Studio
att: Donna Ippolito
6 Pluto Dr
Sewell NJ 08080 |
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